What's your unpopular opinion on luxury shopping?

etoile de mer

by the sea
Feb 25, 2012
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Some random thoughts...
I feel that a lot of the luxury packaging is wasteful. I rarely take bags, and will leave behind any other packaging I won't need.
I don't expect or typically want refreshments while shopping, I'd actually prefer to just focus on the products.
Many of the luxury websites are hard to navigate and don't function well...but somehow I still manage to buy! ;)
 

lill_canele

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Jun 21, 2021
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Some random thoughts...
I feel that a lot of the luxury packaging is wasteful. I rarely take bags, and will leave behind any other packaging I won't need.
I don't expect or typically want refreshments while shopping, I'd actually prefer to just focus on the products.
Many of the luxury websites are hard to navigate and don't function well...but somehow I still manage to buy! ;)
So true! Packaging is beautiful but sometimes a little excessive! I do reuse the boxes for storage or to help me organize things but the paper bags and stuffing and then especially the extra paper wrapping around the box is a little much. Fortunately my SAs understand this and keep it to a bare minimum :lol: .

Though I do like refreshments haha, I walk around a lot and get really thirsty.:P

Agree, some websites are horrendous, especially when you search for a category or genre. I feel that I can see multiple different items everytime I refresh a page even though I’m looking for the same type of things:oh:
 
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Jun 16, 2007
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Unpopular opinion #2 (while I'm at it). Where has the luxury shopping experience gone? I'm surely older than most posters, but I remember years ago the luxury shopping experience was much different. The idea of waiting in line outside a store for a luxury item was unthinkable. Champagne or wine, delicate gift wrapping just because "it's a gift for you!" a "Madam please have a seat and we will bring the items for your perusal" mentality. Being fussed over and pampered was part of the experience. Worth Avenue in Palm Beach was my favorite 30-40 years ago...they rolled out the red carpet even if you bought a pair of socks. I would travel there every spring and fall for years to shop just because the service was so incredible. The luxury shopping experience now is abysmal...a free bottle of water and an Ipad for the bored husband isn't luxury service. I've been herded into Hermes Paris like cattle, been blown off by disinterested salespeople at Neiman's and Saks more times than I can count, and don't even bother with Worth Avenue anymore. It's much more luxurious to sit at home in my bathrobe and click "buy" than it is to suffer that nonsense.
 

BVBookshop

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Jul 22, 2015
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My unpopular opinion is that luxury has become a race to collect and buy, which in the opposite of the definition of luxury.

Luxury items are supposedly coveted for their craftsmanship and quality and therefore, translates to life-long use. But these days, it is a race to collect the popular colour/item/hardware/leather/shape, etc. I am baffled by people who receive two Hermes quota bags and then stress themselves over trip to Paris to acquire yet more quota bags. Or those who keep on refreshing their browser (in the same breathless manner of playing slot machines in the casino) to score the 5th rodeo online.

As for mindless buying, love of the brand becomes euphemism for just buying things to get in the good books of the store. I love Hermes, but not so unconditionally to think that their fuzzy sandals are the expression of the brand. I am their customer, not their mother!
 

lill_canele

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Jun 21, 2021
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Unpopular opinion #2 (while I'm at it). Where has the luxury shopping experience gone? I'm surely older than most posters, but I remember years ago the luxury shopping experience was much different. The idea of waiting in line outside a store for a luxury item was unthinkable. Champagne or wine, delicate gift wrapping just because "it's a gift for you!" a "Madam please have a seat and we will bring the items for your perusal" mentality. Being fussed over and pampered was part of the experience. Worth Avenue in Palm Beach was my favorite 30-40 years ago...they rolled out the red carpet even if you bought a pair of socks. I would travel there every spring and fall for years to shop just because the service was so incredible. The luxury shopping experience now is abysmal...a free bottle of water and an Ipad for the bored husband isn't luxury service. I've been herded into Hermes Paris like cattle, been blown off by disinterested salespeople at Neiman's and Saks more times than I can count, and don't even bother with Worth Avenue anymore. It's much more luxurious to sit at home in my bathrobe and click "buy" than it is to suffer that nonsense.
Yes, even though I'm a millennial haha, I definitely remember those times around 2015 (though I'm sure your experiences were probably more luxurious).
And part that is I really miss relaxing window shopping. :sad: In the past, I would go in whenever I wanted, there was no line and I would just check out things in person. Whether it was a new collection, or something I was interested in, it would be there for me to take a look and try on. I took my time, chatted a bit here and there, maybe had a glass of champagne.

However, now things are different. There are lines and pre-orders. And with the demand so high, SA's are very focused on making sales. Therefore, the experience can feel rushed or forced. And you can see the disappointment in an SA when you look around but not buy anything. My longtime SA's understand what kind of shopper I am so they don't mind and I tell them that they can definitely help out others while I'm there so they can get commission. However, for more unfamiliar stores, it can feel like I'm wasting their time.

And to me, looking online is nothing compared to seeing items in person, so I'm not interested in buying until I at least see an item once. Probably makes me "lose out" on a lot of items, since most people are put on waitlists or pre-purchase them, but I don't get fomo and it is what it is. At least I know there's the next collection lol :P
 

papertiger

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Yes, even though I'm a millennial haha, I definitely remember those times around 2015 (though I'm sure your experiences were probably more luxurious).
And part that is I really miss relaxing window shopping. :sad: In the past, I would go in whenever I wanted, there was no line and I would just check out things in person. Whether it was a new collection, or something I was interested in, it would be there for me to take a look and try on. I took my time, chatted a bit here and there, maybe had a glass of champagne.

However, now things are different. There are lines and pre-orders. And with the demand so high, SA's are very focused on making sales. Therefore, the experience can feel rushed or forced. And you can see the disappointment in an SA when you look around but not buy anything. My longtime SA's understand what kind of shopper I am so they don't mind and I tell them that they can definitely help out others while I'm there so they can get commission. However, for more unfamiliar stores, it can feel like I'm wasting their time.

And to me, looking online is nothing compared to seeing items in person, so I'm not interested in buying until I at least see an item once. Probably makes me "lose out" on a lot of items, since most people are put on waitlists or pre-purchase them, but I don't get fomo and it is what it is. At least I know there's the next collection lol :P
I so agree, that browsing online is nothing compared to seeing/touching/trying IRL.
I remember an H SA offering to 'help' me buy an item online when I asked him to get it for me in-store. I was like :shocked: . I don't need your help to press a button, I need your service for a transfer.
My Saint Laurent SA never hesitates to get (and keep) something. She knows I hate the faff of shopping online

Which brings me to - luxury shopping online is NOT a luxury. I'm doing all the work, the brand has all my money up-front. Returns are a PITA. The refund is always pending.

It's actually not a cheap option for brands to run either because of all the returns, but it would help if they put more info on sites like measurements, pics from every angle, make-up of the mix and not text 'wool-blend' etc and proper sizing rather than S, M or L.

It drives me mad.
 

leechiyong

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Sep 3, 2013
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Luxury items are supposedly coveted for their craftsmanship and quality and therefore, translates to life-long use. But these days, it is a race to collect the popular colour/item/hardware/leather/shape, etc.
I think that's a misconception with luxury items. In my experience, most luxury items are more fragile and more costly and time consuming to maintain. I blame De Beers and the "a diamond is forever" campaign, but pieces from the Crown Jewels have maintenance performed regularly and I'd assume have strict protocol as to what activities may be done in them, so it's more like forever (with proper care). The lack of fuss of luxury goods came not from never having to maintain it, but from having someone who would, along with having a life that didn't require strenuous activity.
 

lill_canele

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Jun 21, 2021
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I think that's a misconception with luxury items. In my experience, most luxury items are more fragile and more costly and time consuming to maintain. I blame De Beers and the "a diamond is forever" campaign, but pieces from the Crown Jewels have maintenance performed regularly and I'd assume have strict protocol as to what activities may be done in them, so it's more like forever (with proper care). The lack of fuss of luxury goods came not from never having to maintain it, but from having someone who would, along with having a life that didn't require strenuous activity.
Agree, same with ready-to-wear; using fine materials like cashmere and silk does require care and maintenance. The quality is beyond wonderful to the touch/feel and when one wears it, it definitely feels luxurious. However, what comes with that is the cost of maintenance. Of course, with proper care, these high quality materials will last for a long time. :tup:

I think a third of my wardrobe is dry clean or spot/hand clean and steam only, and I'm totally okay with that haha.
(the only thing I can't maintain well are lambskin bags, I stay far away from those :lol: )
 
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Jun 8, 2021
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I don't understand the deep reverence that people feel for Coco Chanel. The way the brand and consumers lionize her when a quick dive into her Wiki entry reveals that she was a horribly problematic person. Not only was Chanel a Nazi sympathizer, but she was also a Nazi collaborator.
My thoughts:
1. Luxury shopping is mostly about status - mass produced status if we are honest - and not so much about individuality, personal taste or style.
(Therefore to be tasteful, luxury has to be very carefully sprinkled like a small amount of salt on your fashion meal. Too much ruins everything!)

2.Luxury shopping is not the same deep creative process as creative design. When I hear the common phrase ‘working with’ a sales assistant I smile a little. Spending money is not a job in the creative field - it’s the fun part. Or has personal curation via luxury spending actually become that? It all seems so serious.
Amen to that!