Fashionphile replied that there is no way to change the payment status on my bag since it has shipped. It figures they would ship it the minute I paid for it. I have to send it back, get a refund. wait for it to be relisted, and then I can buy it again. What a pain!! And I know that I indicated to use my site credit when I checked out. This is terrible customer service.OMG I am terribly upset. Last night I ordered a bag and paid with my store credit, and used my debit card for the small remaining balance. Today I see that Fashionphile used my debit card for the entire amount and it has come out of my checking account. I emailed them first thing this morning- I hope they will straighten this out asap!!
How are they allowed to charge sales tax on used items? I don’t that was double taxation? Am I missing something?I noticed this on their listings today:
Taxes: Sales tax will be charged on all items shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, ND, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WI and WV.
What people don't understand is that it's not FP, not Yoogi's, not ebay, not Amazon and not any other sites that are "charging" sales tax.How are they allowed to charge sales tax on used items? I don’t that was double taxation? Am I missing something?
I saw it mentioned in a Q&A they did on Instagram. They said the photos that included the mannequin were taken several months ago (so likely returns, reselling items back, items they had previously photographed and had records of, etc.) and that newer items do not have it. They acknowledged it was gone but did not state a specific reason why and did not say if/when it would come back. I definitely find it helpful as a size reference. Their photos in general have declined as of late - I saw a Kelly bag get listed with maybe 6 pictures compared to the 15-20 that usually go up. Maybe short-staffed?The lack of a mannequin is really starting to get to me. I know they list the dimensions, but sometimes you just have to see the bag on someone (or some person-shaped thing) to understand how the bag will hang. Has anybody inquired as to why they ditched the mannequin?